arionpaly Privacy Policy

1 Information We Collect

When you register or interact with arionpaly, we collect certain types of personal information. The amount and type of data we collect depends on what you do on the platform.

We do not collect credit card numbers or cryptocurrency wallet addresses. All payment processing uses Philippine local channels – bank transfers via InstaPay or PESONet, and supported e-wallet services.

2 How We Use Your Information

arionpaly uses the personal information we collect for specific, lawful purposes. We do not use your data for anything beyond what is described below without first obtaining your consent.

• Account management: To create, verify, and maintain your arionpaly account, including identity verification (KYC) required under applicable laws.
• Transaction processing: To handle deposits, withdrawals, and game settlements accurately in Philippine Peso.
• Platform security: To detect and prevent fraud, money laundering, multi-accounting, and other prohibited activities described in our Terms & Conditions.
• Service improvement: To understand how players use the platform so we can improve performance, game selection, and the overall experience.
• Communication: To send account notifications, security alerts (such as OTP messages), and, where you have opted in, information about platform updates or relevant offers.
• Legal compliance: To meet obligations under Philippine laws and regulations, including requirements related to anti-money laundering (AML) and responsible gaming.

3 Legal Basis for Processing

arionpaly processes your personal data on the following legal grounds, consistent with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173):

• Contractual necessity: Processing required to fulfil the agreement between you and arionpaly when you register an account and use the platform.
• Legal obligation: Processing required to comply with applicable Philippine laws, including identity verification, AML reporting, and responsible gaming requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Where we process data for purposes beyond the above – such as optional marketing communications – we will obtain your specific consent, which you may withdraw at any time.

4 Who We Share Your Information With

arionpaly does not sell, rent, or trade your personal information. We share data only in the following limited and necessary circumstances:

• Payment processors: Philippine banks and e-wallet service providers involved in processing your deposits and withdrawals. These parties process your financial data under their own privacy frameworks and are subject to BSP regulations.
• Identity verification services: KYC providers who assist in verifying the identity documents you submit during registration or at the time of a withdrawal request.
• Game content providers: Third-party game developers whose titles appear in the arionpaly Game Lobby may receive session and bet data to operate their games and resolve disputes.
• Legal and regulatory authorities: arionpaly will disclose personal information to competent Philippine authorities when legally required to do so, including in response to lawful requests, court orders, or regulatory obligations.
• Platform infrastructure providers: Cloud hosting and technical service providers who support platform operations and are contractually bound to maintain data confidentiality.

5 Data Retention

arionpaly retains your personal information for as long as your account remains active and for a period thereafter as required by law or legitimate business need. Specifically:

• Account and identity data is retained for the duration of your account and for a minimum of five (5) years after account closure, as required under Philippine AML regulations.
• Transaction and betting records are retained for a minimum of five (5) years from the date of each transaction.
• Technical and usage data may be retained for shorter periods, typically not exceeding two (2) years, depending on its purpose.

When your data is no longer required, arionpaly will securely delete or anonymise it so that it can no longer be attributed to you.

6 Cookies and Tracking Technologies

arionpaly uses cookies and similar technologies on the platform to support its operation, improve performance, and understand how players use the site. The types of cookies we use include:

• Essential cookies: Required for the platform to function, including maintaining your logged-in session and security tokens. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand aggregate patterns of platform use, such as which game categories are most visited, to help us improve the service.
• Preference cookies: Store your platform preferences such as language and display settings across sessions.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from logging in or using core platform features.

7 Security Measures

arionpaly implements technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the arionpaly platform
• One-time password (OTP) two-factor authentication for account login and sensitive transactions
• Access controls limiting which staff can view personal player data
• Regular security reviews of platform infrastructure and data handling processes

While arionpaly takes reasonable steps to protect your data, no online system is completely immune to security risks. You are responsible for keeping your account credentials confidential and for notifying us immediately through your account portal if you suspect unauthorised access.

8 Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by arionpaly:

To exercise any of these rights, contact arionpaly support through your account portal. We will respond to verified requests within the timeframes required by applicable law.

9 Children's Privacy

arionpaly is strictly for adults aged 21 and above. We do not knowingly collect personal information from persons under 21. If we become aware that an account belongs to a minor, it will be immediately closed and all associated data will be handled in accordance with applicable law.

If you believe a person under 21 has registered on arionpaly, please contact our support team through the account portal immediately.

10 Changes to This Privacy Policy

arionpaly may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, the revised policy will be published on this page with an updated review date at the top.

If you continue using arionpaly after an update to this policy, you are considered to have accepted the changes. We recommend checking this page periodically, particularly before submitting sensitive information or making withdrawals.

11 Contact for Privacy Concerns

For any questions, concerns, or requests related to your personal data and this Privacy Policy, please reach our team through your arionpaly account portal. Support is available 24/7.

You may also contact us by email at [email protected] for privacy-specific enquiries. For the fastest resolution of account-related data requests, the in-account support channel is recommended.

For related policies, see our Terms & Conditions and Responsible Gaming page.